Privacy Policy

1. Introduction

At RoofHero.au, we are committed to protecting your privacy. This Privacy Policy explains how OMNII Ltd ("we", "us", "our") collects, uses, and safeguards your personal information when you use our Platform.

2. Information We Collect

• Personal Details: Name, email, phone number, and address when you register or request a quote.
• Roof Data: Roof measurements, materials, pitch, and complexity details you provide.
• Usage Data: IP address, browser type, pages visited, and interaction data collected through cookies and analytics.

3. How We Use Your Information

We use your data to generate quotes, facilitate contractor matching, improve our services, and communicate updates. We may also use it for security, fraud prevention, and analytics to enhance user experience.

4. Sharing Your Information

We share your roof and contact details only with licensed contractors you select and trusted service providers who support our operations. We do not sell your personal information to third parties.

5. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, analyze usage, and deliver personalized content. You can manage cookie settings through your browser.

6. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your information. However, no online system is completely secure.

7. Your Rights

• Access and correct your personal details.
• Request deletion of your account and data.
• Object to or restrict processing of your data.

8. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date will indicate when changes were made. Continued use of the Platform constitutes acceptance of any updates.

9. Contact Us

For privacy inquiries, please contact us at team@roofhero.au or call 1800 207 455.